I immediately thanked her, and she warmly responded, “No problem, I don’t mind—I have grandparents, and I know how it is sometimes.” My heart swelled with gratitude. Tears welled up in my eyes as she looked at my mom and asked, “Is this okay? Want me to cut this one a little smaller?”
Susie stood there for a solid three minutes, patiently cutting the steak into bite-sized pieces. My mom kept looking over at me and smiling, and I smiled back—completely moved by this unexpected act of kindness.
Afterward, I made sure to speak with her manager. I shared what Susie had done and expressed how grateful I was. I told him that her kindness, patience, and genuine compassion aren’t things





