Catherine Walsh was an invisible intern at Meridian Communications, quietly making copies and organizing files while secretly mastering sign language to communicate with her deaf younger brother. One morning, she noticed an elderly man struggling at the reception desk, ignored by everyone. Acting on instinct, she signed two simple words: “Hello. Help?” The man, Robert Hartwell, was the CEO’s father. Catherine helped him navigate the office, translating conversations and sharing his pride in his son’s accomplishments.
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